Terms & Conditions: Elevated Web Design Package

Here you can find our full terms and conditions for the above package. Any changes to these terms are at the discretion of Pomegranate 7 and any associated partners.

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Scope of Work

The “Elevated” package includes the following deliverables:

Fully Bespoke Design: A 100% custom visual layout tailored specifically to your brand.
Page Limit: Up to 4 (four) unique custom-designed pages (e.g., Home, About, Services, Contact).
Platform: The website will be built using your chosen platform (e.g., WordPress, Webflow, etc.) as agreed upon in writing before the project begins.
Responsiveness: The design will be fully mobile and tablet-optimised, ensuring seamless compatibility across all devices.

Design Process & Revisions

Initial Concepts: We will provide distinct design ideas for the core aesthetic and homepage layout before full site development begins.
Revisions: The package includes structured rounds of feedback and design adjustments during the creation phase.
Out of Scope: Any revisions exceeding the agreed rounds, or requests for additional pages beyond the initial 4, will be billed at our standard add-on rates (e.g., £280 per extra bespoke page). Advanced SEO packages, custom CMS user guides, and analytics setups are excluded from this tier unless purchased as add-ons.

Content & Management

Editable Content: Upon completion, the Client will have the ability to update text and images via the content management dashboard.
Design Integrity: The structural custom design, CSS, and layout architecture are not intended for client modification. We are not responsible for site “breaks” caused by Client attempts to alter the underlying custom code.
Content Provision: The Client is responsible for providing all text, high-resolution logos, and specific imagery. Delays in providing content may result in project delivery delays.

Hosting & Domain Services

Package Exclusion: Website hosting and domain name registration fees are not included in the £1,000 package price.
In-House Hosting: We offer professional hosting services as a separate subscription (£90/year). If you choose to host with us, we will handle the full setup, deployment, and free security updates.
External Hosting: If you prefer to use a third-party provider, you are responsible for all external server costs. Sites hosted externally are responsible for their own server-side security and updates.

Payment Terms

Deposit: A non-refundable 10% commencement fee (£100) is required before any design or development work can begin.
Final Balance: The remaining 90% balance (£900) is due upon approval of the final design and prior to the website being launched or transferred.
Recurring Fees: If you opt for our in-house hosting or add-on services, those payments must be settled before the site goes live.

Support

Monthly Support: This package includes 30 minutes of free support per month for minor site changes.
Free Updates: Core security and system updates are completely free provided you host the site with us.
Exclusions: Monthly free support does not accumulate, roll over, or cover major structural redesigns, new feature builds, or issues caused by third-party plugin updates or unauthorized Client code changes.